
As a trusted provider who has been hosting websites and databases since 1997, we regularly receive requests from frustrated customers who are unhappy with the shoddy service or lack of software and support they are getting from their existing provider. We welcome customers to transfer their sites to Gnxonline and discover the true meaning of first rate technical support and customer care.
Transferring your website to Gnxonline can be accomplished in two easy steps:

Review our selection of hosting plans and options, and choose the plan that best suits your requirements. Once you have made your selection, complete our secure online order form. Your details will be automatically forwarded to our website engineers, who will setup your website and configure any options you have chosen.
Shortly afterwards, you will be emailed a Welcome email, which fully details the procedure to upload your web pages, setup and manage your email accounts, make changes to your account, and much more. Your website will be setup on our servers and your Welcome email will be sent to you within 24 hours of placing your order.

After placing your order, you will need to edit your domain name record and 'point' the name to Gnxonline network. You normally do this by visiting the web site of your domain name registrar and editing your domain name record. Specifically, you need to change the Domain Name Server (DNS) section of the name record and update the record so that it matches the information shown below.
Domain servers in listed order:
Primary DNS IP Address: NS1.RAQ-SERVER.NET 78.129.202.90
Secondary DNS IP Address: NS2.RAQ-SERVER.NET 78.129.245.76
Once you have saved your entry, it will take approximately 24 -48 hours for the change to come into effect. Afterwards, your domain name will be 'pointing' to Gnxonline servers, and you will be able to access your site with FTP, FrontPage, and your web browser. Howver you can start uploading to the server ip /Control panel ip after recieving your log in details immediately. Making sure your site is uploaded to the new server proir to the dns update.
If you experience any problems with the transfer, please let us know and we should be able to assist you.
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